Exerfly Privacy Policy

Effective Date: 25th April 2025

At Exerfly, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Personal Information We Collect

We collect two types of information:

A. Device Information

When you visit our website, we automatically collect certain information about your device, including:

• Your web browser type

• IP address

• Time zone

• Cookies installed on your device

How you interact with the website (pages visited, time spent, etc.)

Technologies used to collect Device Information:

• Cookies: Small data files placed on your device, often including an anonymous unique identifier.

• Log Files: Track actions on the website (IP address, referring/exit pages, timestamps, etc.)

• Web Beacons, Tags, and Pixels: Electronic files used to understand how you navigate the site.

B. Request Information

When you submit a request for a quote or contact us, we collect:

• Your name

• Email address

• Phone number

• Country (and State if in the US)

• Any additional details you choose to provide

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2. How We Use Your Information

We use your information to:

• Process and respond to your quote request or inquiry

• Communicate with you directly

• Improve our website, content, and services

• Send you relevant updates (only if you opt in)

• Screen for fraud and security risks

• Analyze aggregated user behavior for targeting and performance optimization

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3. Legal Basis for Processing (GDPR)

We collect and process your personal data only when we have a legal basis to do so, including:

• Your consent (e.g., when you opt in for updates)

• To fulfill a contract (e.g., processing a quote)

• Our legitimate interests (e.g., to improve user experience and ensure security)

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4. Marketing Communications

If you choose to opt in, you agree to receive email communications from Exerfly, such as:

• New product announcements

• Training tips and blog content

• Exclusive offers and company updates

We will never sell your email address or share your information for third-party marketing.

You may unsubscribe at any time using the link in any email we send.

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5. Third-Party Services and Data Sharing

We only share your personal data with trusted third-party providers who help us operate our business (e.g., hosting, analytics, CRM tools). These providers are required to protect your data and only use it on our behalf.

Some of these providers may be located outside your country. Where required, we implement safeguards (e.g., Standard Contractual Clauses) to ensure your data is protected.

We do not sell your personal information. We may disclose your data if legally required (e.g., by subpoena or to enforce our legal rights).

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience.

Your Choices

You can manage or disable cookies in your browser settings. Disabling cookies may affect functionality.

By using our website, you consent to our use of cookies as described here. If we introduce a cookie banner or preference manager in the future, you’ll have the option to make more granular choices.

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7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including:

• Processing requests

• Business recordkeepin

• Legal and regulatory obligations

You may request deletion of your personal data at any time (see Section 9).

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8. Do Not Track Signals

Our website does not respond to "Do Not Track" signals from browsers due to the lack of a consistent industry standard.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to personal data we hold about you

• Correct or delete your personal information

• Withdraw consent to marketing communications

• Object to certain data processing

• File a complaint with a supervisory authority (if in the EU/UK)

To exercise your rights, contact us at help@exerfly.com.

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10. California Residents (CCPA)

If you reside in California, you may request:

• Disclosure of the categories of personal data we collect

• The purposes for which it is used

• Deletion of your personal information

Note: We do not sell your personal data.

To make a request, email help@exerfly.com.

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11. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us so we can remove it.

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12. Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. When we do, the "Effective Date" at the top will be updated.

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13. Contact Us

If you have any questions, concerns, or requests regarding your data or this policy, please email: help@exerfly.com